PINKAMI Shipping Info
Receiving Time = Processing Time + Shipping Time
Processing Time: About 1-3 Working Days. This does not include weekends & holidays
Alert: Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We beg for your understanding.
Some Hotselling Products may be take 3-5 working days or longer.
we have 2 different shipping methods: Expedited Shipping, Standard Shipping. The shipping rates and AVG shipping times are as following:
1. Please leave correct email address in your order so that order confirmation and shipping notification will be updated to you. Besides, phone number is required for delivery, please leave correct phone number because the carrier & deliverer may contact you for delivery if necessary.
2. Shipping address should be detailed enough, it would be better if it includes Apt/unit number. Nondelivery or extra shipping costs due to personal reasons will not be taken by pinkami. Unsuccessful delivery caused by wrong/insufficient/incomplete shipping address, wrong post/zip code, blank mobile column can not be compensated by Pinkami.
3. Please note that we do ship parcels to P.O. Box Address and Military Address via Standard Shipping methods, but Express shipping methods are not available to P.O. Box and Military Address.
4. If you need the item urgently or for scheduled occasions such as party, vacation/holiday, trip, anniversary, ceremony, etc. We would friendly advise you choosing the Express shipping method.
5. Please note that shipping to outlying territories or remote areas & islands may take much longer shipping time.
6. Shipping times will be affected during public holidays or extreme weathers, because the manufacturers & carriers will limit or suspend their operations at these times, unfortunately this is outside of our control, normal service resumes soon after each holiday or extreme weather ends.
7. It may take a few days to follow order shipment before the tracking number becomes active on the tracking website. If the information has not appeared on the tracking website, please try again in 1-3 days later.
8. Due to longer customs clearance times, Standard Shipping times have been extended to 35-45 days for destinations in Latin America, like Brazil, Chile, Colombia, etc. 25-40 days for destinations in Africa, like South Africa, Egypt, and 10-25 working days in Philippines.
9. If you have any question about the shipping, please contact our customer service:firstname.lastname@example.org , we will offer you feedback asap, thanks